Website support

Building and launching a new website can be a large project, but once it's live you need ongoing support to ensure the website remains secure, backed up and online.

We provide a range of options for firms to maintain their website and to support content publishing, search visibility and analytics reporting.

We provide holistic support so marketing teams can focus on marketing.

Expertise

We have extensive experience building & supporting large, multi-country websites and working with integrations and hosting partners.

Security

We take care of application and security updates - testing them before they are implemented on your live site.

Responsiveness

We respond to support requests the same-day and manage tickets through a service desk for collaboration and transparency.

Bandwidth

We can take the pressure off marketing teams by supporting websites and the related activities - publishing, search and promotion.

Essential

£990

Monthly

  • Managed WordPress core and plugin updates
  • Daily website backups
  • Website uptime monitoring
  • Same day ticket responses
  • Google Analytics setup

Standard

£1950

Monthly

  • Everything in Basic +
  • 10 hours development
  • Google Data Studio setup

Premium

£2990

Monthly

  • Everything in Standard +
  • 20 hours development
  • Monthly reporting

Enterprise

Custom

 

  • Additional development hours
  • Optional support modules

All support packages include:

  • 24/7 online ticket submission with specified Service Level Agreements (SLAs)
  • Ticket updates via portal and email
  • Liaising with hosting and DNS/domain companies
  • Account manager to ensure overall support delivery

Additional support packages

Technical SEO

From £500

Monthly

  • Technical SEO tools
  • Page speed monitoring
  • Page speed optimisation
  • Internationalisation monitoring
  • Search efficiency by page
  • Search performance anomaly monitoring
  • Monthly quality audits
  • Monthly technical reporting

Paid search

From £500

Monthly

  • Brand and full campaigns
  • Multiple Ad platforms
  • Remarketing
  • Programmatic Ads
  • Managed monthly spend

Content publishing

From £750

Monthly

  • Insight & blog posting
  • Campaign & content pages
  • Literature publishing
  • Content tagging
  • Other updates

Have a question? Get in touch

Phone (UK)

+44 (0) 20 39879988

Phone (US)

+1 413 591 7373

Send us a message

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