The COVID-19 pandemic has affected companies all across the globe and created a peculiar workforce environment where employees can no longer have in person conversations with their colleagues or clients. This has forced business leaders to develop new workplace operations to stay close to clients and continue to motivate employees.
In today's episode Twink is joined in the virtual studio by Marie-Laure Humbert, Senior strategist and executive director with the Business Strategy team of Strategic Advisory Solutions, to discuss engaging clients and motivating teams in the new normal.
Themes covered in this podcast:
- Talking to clients about handling a crisis
- The change curve
- Tips for dealing with burnout and zoom fatigue
- Creating virtual relationships, both internally and externally
- Learning from a crisis
Marie-Laure is an accomplished financial professional with over 20 years' experience in financial markets gained in front line business development roles including cross-border sales. During her career, she gained international and multi-cultural experience working in Europe, Asia and the US with firms such as UBS, Citibank and Morgan Stanley.